?Frequently Asked Questions
What is the Smart Door Lock S2?
The Smart Door Lock S2 is a WiFi-enabled electronic smart lock designed for keyless access using fingerprint, password, NFC/card, remote authorization and a mechanical key.
What are the unlocking methods of the S2?
The S2 supports fingerprint, password, NFC card, encryption card, remote authorization and mechanical key unlocking.
Does Smart Door Lock S2 support fingerprint unlocking?
Yes. The S2 includes an integrated fingerprint sensor for biometric access.
Does the S2 support password unlocking?
Yes. Users can unlock the door using registered passwords. The system also supports virtual-password entry according to the product documentation.
What is a virtual password?
A virtual password allows additional numbers to be entered before or after the correct password, helping reduce the risk of someone observing the actual access code.
Does Smart Door Lock S2 support NFC?
Yes. The S2 supports NFC/card-based access, including compatible mobile-phone NFC functionality.
Does the S2 support remote access?
Yes. Remote authorization and network-based smart functions are supported through compatible ORVIBO smart-home/app functionality.
Does Smart Door Lock S2 use WiFi?
Yes. The S2 uses WiFi networking for supported network and smart-home functions.
Can the S2 be integrated with a smart home?
Yes. The S2 is designed for integration with the ORVIBO smart-home ecosystem and is listed by SG Automations as compatible with Google Home, Amazon Alexa and ZigBee systems.
How many users can the S2 support?
ORVIBO documentation specifies 25 users and 5 temporarily authorized users.
How many fingerprints can be registered?
Manufacturer documentation specifies 3 normal fingerprints and 1 emergency fingerprint per supported user profile.
Does the S2 support temporary passwords?
Yes. Temporary access credentials can be used for guests, cleaners, maintenance staff and other authorized visitors through supported functions.
Does the S2 have an anti-prying alarm?
Yes. Anti-prying protection and related alarm functionality are included.
Does Smart Door Lock S2 have a low battery alarm?
Yes. The lock provides a low-voltage warning when battery power becomes low.
What batteries does Smart Door Lock S2 use?
The ORVIBO specification lists 10 LR6/AA alkaline batteries operating at 7.5V, arranged as 5 batteries per group.
Does the S2 have emergency power?
Yes. A USB Type-C 5V emergency power interface is provided for temporary power when the primary battery supply is depleted.
Does Smart Door Lock S2 have a mechanical key?
Yes. A mechanical key provides a physical backup unlocking method.
What is the size of the Smart Door Lock S2?
The front and rear panels are approximately 337 × 67 × 71.3mm including handle height. The standard guide plate is 24 × 240 × 3mm.
What is the operating temperature?
The ORVIBO specification lists an operating temperature range of approximately -20°C to 60°C.
What is the operating humidity?
The specified working humidity range is approximately 10% to 90% RH.
Is Smart Door Lock S2 suitable for villas in Dubai?
Yes. The S2 is suitable for compatible villa entrance doors and can provide fingerprint, password, card, remote and mechanical-key access as part of a smart-home security setup.
Can Smart Door Lock S2 be used in offices?
Yes. It can be used for compatible office entrances and can provide individual or temporary access credentials.
Can guests use the Smart Door Lock S2?
Yes. Temporary passwords and remote authorization can be used to provide controlled access to guests and service personnel.
Does the S2 provide access notifications?
Supported smart-home and app functions can provide access-related notifications and records depending on the configured system.
What should I do if the battery becomes empty?
Use the USB Type-C 5V emergency power interface to provide temporary power, then unlock the door using an authorized method. Keep the mechanical backup key available as an additional emergency option.
Does the S2 require professional installation?
Professional installation is recommended when replacing an existing lock body, modifying the door or integrating the lock into a smart-home system.
Can the Smart Door Lock S2 be connected to Alexa?
The SG Automations product page lists Amazon Alexa compatibility. Actual functions depend on the configured smart-home ecosystem and supported software version.
Can the Smart Door Lock S2 work with Google Home?
The SG Automations product page lists Google Home compatibility. Available functions can depend on the connected smart-home platform and software version.
Can the S2 work with ZigBee systems?
The SG Automations product page lists ZigBee compatibility as part of its smart-home integration. Specific control functions depend on the connected ORVIBO ecosystem and compatible devices.