?Frequently Asked Questions
What is the Smart Thermostat Enhanced 6th Gen?
It is a smart Wi-Fi thermostat designed for compatible 24 VAC heating and cooling systems. It combines touchscreen control, remote app access, built-in sensing and smart home connectivity.
What is the model number?
The model number is EB-STATE6L-01.
Does this product include a SmartSensor?
No. This product listing is for the thermostat without a separate SmartSensor. Compatible ecobee SmartSensors can be purchased separately.
What size is the display?
The thermostat has a 4-inch full-color LCD touchscreen with a 540 × 540 pixel resolution.
Does it support 5 GHz Wi-Fi?
Yes. The thermostat supports dual-band Wi-Fi, including 2.4 GHz and 5 GHz networks.
Does it support Bluetooth?
Yes. Bluetooth 5.0 is built into the thermostat.
Does it work with Amazon Alexa?
Yes. It works with compatible Amazon Alexa devices and voice-control features.
Does it work with Google Assistant?
Yes. Compatible Google Assistant functionality is supported.
Does it work with Apple HomeKit?
Yes. Apple HomeKit is supported.
Does it work with Samsung SmartThings?
Yes. Samsung SmartThings is supported.
Does it support IFTTT?
Yes. IFTTT is supported for compatible automation setups.
Does it support Matter?
Yes. Matter support is available through compatible Wi-Fi functionality.
What HVAC systems are compatible?
The thermostat works with most compatible 24 VAC HVAC equipment, including conventional furnaces and air conditioners, heat pumps, boilers, PTACs and compatible fan coil systems.
Can it control a central AC system?
Yes, provided the central AC uses compatible 24 VAC thermostat control wiring.
Is it suitable for Dubai homes and villas?
It can be suitable for compatible HVAC installations in Dubai. The existing AC control wiring should be checked before installation, especially with packaged or specialized systems.
Does it support heat pumps?
Yes. Compatible heat pump systems are supported, including configurations with one stage of auxiliary heat.
Does it support two-stage heating and cooling?
Yes. Compatible conventional systems can support up to two heating and two cooling stages.
Can it control a fan coil unit?
Yes. Compatible fan coil systems with up to three fan speeds are supported.
Can it control a humidifier?
Yes. One-wire accessory control supports compatible humidifiers.
Can it control a dehumidifier?
Yes. Compatible dehumidifiers can be controlled through the supported accessory connection.
Can it control an HRV or ERV?
Yes. Compatible ventilation equipment, including HRV and ERV systems, can be supported through the accessory connection.
Does it require a C wire?
The standard wired installation uses 24 VAC through the C and Rc connections. The included Power Extender Kit can provide an alternative for compatible systems without a fifth wire.
What is the PEK?
The Power Extender Kit is supplied to support compatible installations where the HVAC system does not have a conventional fifth wire available for thermostat power.
Does the thermostat have a humidity sensor?
Yes. Humidity sensing is built into the thermostat.
Does it detect occupancy?
Yes. It uses radar-based occupancy sensing.
Does it detect when someone is near it?
Yes. Radar-based proximity sensing is built into the thermostat.
Can I control it from my phone?
Yes. The ecobee mobile app supports remote thermostat management on compatible Android and iOS devices.
Can I create temperature schedules?
Yes. Temperature schedules can be created and adjusted through the thermostat and compatible ecobee app.
What temperature range can I set?
The desired temperature range is 45°F to 92°F, which is approximately 7°C to 33°C.
What is the thermostat operating temperature?
The specified operating temperature range is 14°F to 122°F, or -10°C to 50°C.
What are the thermostat dimensions?
The thermostat measures approximately 103.89 mm × 103.89 mm × 23.88 mm, or 4.09 × 4.09 × 0.94 inches.
What comes in the box?
The package includes the Smart Thermostat Enhanced, mounting plate, trim plate, Power Extender Kit, wire labels, screws, drywall anchors and quick-start documentation.
What is the warranty?
The thermostat comes with a 3-year limited warranty.
Is professional installation available?
Yes. ecobee provides professional installation options, and professional HVAC installation is recommended when the existing wiring or equipment configuration is not straightforward.
What should I do if the thermostat does not turn on?
First check the HVAC power, thermostat terminal connections and PEK wiring if used. Also make sure the HVAC cover panel is properly closed.
Does it work without Wi-Fi?
The thermostat requires internet connectivity for connected cloud services and remote app functions. Wi-Fi is also part of the normal connected setup.
Is the thermostat suitable for offices?
Yes. It can be used in compatible commercial or office HVAC installations where the equipment meets the thermostat's 24 VAC compatibility requirements.
Is this the version with a SmartSensor?
No. This listing is specifically for the Smart Thermostat Enhanced without a separate SmartSensor.