?Frequently Asked Questions
What is the Central A/C Control Panel?
The ORVIBO Central A/C Control Panel is a smart HVAC controller designed to manage compatible central air-conditioning systems and fan-coil type A/C systems.
What is the model number?
The official ORVIBO product specification identifies the Central A/C Control Panel model as T10W1.
What is the product code?
The SG Automations SKU and product code are SG-1110029. Some ORVIBO documentation also references TS31W5LZ for the T10W1 platform.
Does the Central A/C Control Panel support ZigBee?
Yes. It uses ZigBee HA wireless communication at 2.4GHz based on IEEE 802.15.4.
Does it require an ORVIBO ZigBee hub?
A compatible ORVIBO ZigBee smart hub is required for smartphone and remote control through the HomeMate app. The physical panel also supports offline control.
Can I control the central A/C from my phone?
Yes. When connected to a compatible ORVIBO ZigBee smart hub, the panel can be controlled through the HomeMate app.
What temperature range does it support?
The specified temperature adjustment range is 10°C to 30°C.
What is the temperature control precision?
The published ORVIBO specification lists control precision of ±1°C.
Does it support cooling?
Yes. Cooling mode is supported where the connected central A/C system provides cooling control.
Does it support heating?
Yes. Heating mode is supported where the connected A/C system provides heating control.
Does it support ventilation?
Yes. Ventilation mode is supported where the connected A/C system provides the relevant function.
What type of A/C systems does it support?
ORVIBO states that the panel supports most existing central A/C systems of fan-coil type. Compatibility should be confirmed with the actual HVAC system before installation.
Can I schedule the air conditioner?
Yes. The smart control ecosystem supports scheduling, including setting the A/C to turn on before arriving home.
Can the panel work without the smartphone app?
Yes. The official product information states that offline control is supported through the physical control panel.
What wireless frequency does it use?
The panel uses 2.4GHz wireless communication based on IEEE 802.15.4.
What is the ZigBee communication distance?
The published specification lists a communication distance of less than 200ft under specified conditions.
What is the input voltage?
The panel supports 100-240VAC input at 50/60Hz.
What is the current load rating?
The published specification lists 1A for inductive loads and 2A for resistive loads.
What are the dimensions?
The Central A/C Control Panel measures approximately 86 × 86 × 15mm.
Is a mounting plate included?
Yes. A mounting plate is included in the product package.
Are screws included?
Yes. The published package contents include two screws.
Does the package include a power box?
Yes. One power box is included according to the published ORVIBO package contents.
Is a user manual included?
Yes. One user manual is included.
Is a warranty card included?
The published ORVIBO package contents list one warranty card.
How secure is the wireless communication?
The product uses 128-bit AES communication encryption for secure and reliable communication.
Is the Central A/C Control Panel suitable for villas?
Yes. It can be suitable for villas and homes with compatible central A/C or fan-coil systems, provided the existing HVAC wiring and system requirements are compatible.
Is it suitable for offices and commercial buildings?
Yes. ORVIBO lists applications including offices, hotels, theatres and hospitals, subject to system compatibility.
Can it help automate central A/C operation?
Yes. When connected to the ORVIBO smart home ecosystem, it can provide smartphone control, scheduling and remote temperature adjustment for compatible A/C systems.
Can it be installed in Dubai?
Yes. It can be used in Dubai with compatible central A/C systems and proper professional installation where electrical or HVAC wiring is required.
Does the product require Wi-Fi?
The panel itself communicates using ZigBee rather than directly using Wi-Fi. A compatible ORVIBO ZigBee smart hub is required for smartphone and remote HomeMate functions.
Does the panel replace the existing A/C controller?
It is designed as a central A/C control panel for compatible systems. Whether it can directly replace an existing controller depends on the A/C system's wiring and control interface.
Should professional installation be used?
Professional installation is recommended when electrical wiring or HVAC control wiring is required. Compatibility and wiring should be checked before installation.