?Frequently Asked Questions
What is the ZigBee Multi-Functional Relay?
The ORVIBO ZigBee Multi-Functional Relay is a smart relay module designed to control compatible motorized and electrical devices through ZigBee and the HomeMate smart home ecosystem.
What is the model number?
The current official ORVIBO product page identifies the model as CM10ZW.
What devices can the relay control?
The manufacturer lists railway curtains, electric windows, garage doors and garden irrigation devices as supported application examples.
Does the relay support curtains?
Yes. It is designed to control compatible motorized railway curtain systems and can be integrated into smart shading automation.
Can it control electric windows?
Yes. Compatible electric window motors can be controlled using the appropriate relay operating mode and wiring.
Can it control a garage door?
Yes. The manufacturer lists compatible garage door motors as an application for the multi-functional relay.
Can it control garden irrigation?
Yes. Garden irrigation devices are listed among the supported applications.
How many working modes does it have?
The CM10ZW has three specified working modes: high voltage mode, low voltage mode and power relay mode.
Does it use ZigBee?
Yes. The relay uses ZigBee HA wireless communication at 2.4GHz.
Does it need a ZigBee hub?
Yes, a compatible ZigBee hub is required for communication with the HomeMate smart home app and remote smartphone control.
Can I control the relay from my phone?
Yes. When connected to a compatible ZigBee hub, the relay can receive control commands through the HomeMate App.
Does it support smart scenes?
Yes. The manufacturer specifies support for creating smart scenes.
Does it support automatic ZigBee networking?
Yes. ZigBee automatic networking is supported, reducing the need for manual code pairing.
Does it support ZigBee mesh networking?
Yes. The relay can participate in ZigBee mesh networking, allowing communication to pass through intermediate ZigBee devices.
What is the ZigBee range?
The current CM10ZW specification lists a working distance of up to 100m in open space under specified conditions.
What is the power supply?
The CM10ZW uses a 100-240V AC power supply at 50-60Hz.
What is the maximum current?
The current official specification lists a maximum current of 1A per loop.
How much power does it consume?
Static power consumption is specified as less than 1W.
What is the size of the relay?
The CM10ZW measures approximately 70 × 70 × 23mm.
What is the operating temperature?
The specified working temperature is -20°C to 60°C.
What humidity range does it support?
The specified working humidity is 80% or less.
Does it support AES encryption?
Yes. The product specification lists AES-128 encryption for ZigBee communication.
Does it have power-off memory?
Yes. Power-off memory is supported, allowing the relay to retain its configured operating behavior after a power interruption.
What happens if power is interrupted?
The manufacturer states that the power-off memory function means the relay does not need to access the ZigBee network again after power is restored.
Is the relay suitable for smart home automation?
Yes. It can be integrated into ZigBee smart home scenes and controlled through the HomeMate ecosystem when connected to a compatible ZigBee hub.
Can it be used for smart curtain automation in Dubai?
Yes. It can be used for compatible motorized curtain systems in Dubai, provided the motor and electrical installation meet the relay's specifications.
Is professional installation recommended?
Yes. Because the CM10ZW is a mains-powered electrical relay, professional installation is recommended, particularly where high-voltage wiring is involved.
Can the relay be installed outdoors?
The relay is not specified as an outdoor weatherproof device. If used for an outdoor application such as irrigation, it should be installed in a suitable protected electrical enclosure.
What is included in the package?
The published package includes one multi-functional relay, two screws, two screw caps, two wires and one user guide.
Is the relay the same as every ORVIBO multi-functional relay?
No. ORVIBO has multiple relay models with different electrical ratings and specifications. The CM10ZW should be identified by its model number before installation.
Why do some specifications online show 5A?
Some older or different ORVIBO relay models, such as RL804QZB, have different published specifications including a 5A maximum load. The current CM10ZW specification lists 1A per loop.
What should I check before buying?
Confirm the relay model, connected motor or load type, operating mode, voltage, current rating, wiring configuration and ZigBee hub compatibility before purchase and installation.